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Terms and conditions

1. General provisions

The acceptance of these General Terms and Conditions is mandatory in order to use the services of the online store www.ponki.bg, called Website. Accepting them presunes the conclusion of a contract between you, hereinafter referred to as User, and www.ponki.bg, hereinafter referred to as Administrator, on the basis of which you have the right to use the services of the Website. These terms give you the right to use the services of the Website for non-commercial purposes. At its discretion, the Administrator reserves the right to change these Terms and Conditions and the changes take effect and are mandatory for all users from the moment of their publication on the website ponki.bg. By accepting these Terms and Conditions, you are bound by the subsequent changes in them, as well as undertake to comply with them.

2. Subject and scope of the general conditions

(1) These General Terms and Conditions are available to all of the users by being published in a prominent place on www.ponki.bg and regulate the following: – the conditions for using the website www.ponki.bg by the Users of the goods and services offered by the website; – the orders, conditions and ways of carrying out the purchase and sale transactions between the Administrator and the Users of the Website, as well as their rights and obligations under the concluded transactions, terms and methods of delivery, their payment and the order of return or exchange of purchased goods. (2) Acceptance of these General Terms and Conditions by the Users of the Website is a mandatory condition for concluding transactions with the commercial goods registered on the website and for delivery of the ordered goods. If the Users have not accepted the General Terms and Conditions, the Administrator is not obliged to enter into legal relations and make transactions with the Users. (3) These General Terms and Conditions are accepted by marking the field “I have read and I agree with the General Terms of Use” within the procedure for registration or placing an order by Users and guests of the Website. By checking this field, the User declares that he has read and accepts the General Terms and Conditions by making an electronic statement within the meaning of the Electronic Document and Electronic Signature Act.

3. Limitation of liability

All the goods that are offered by the Website are based on data and information received from the traders whose products are offered on the Website. Therefore, we cannot guarantee and are not responsible if the data contained on the Website is incomplete, out of date or incorrect. The Website ponki.bg is not responsible if the ordered goods are not delivered to the User by the respective retail outlet or the delivered goods are not of the expected quality due to reasons beyond control or which cannot be attributed to the Administrator. In these cases, the User must seek liability and compensation directly from the relevant retail outlet. The site ponki.bg is not responsible for the consequences and possible damages that result from force majeure, accidental events, problems on the Internet, technical or other reasons for access, use or inability to access the Website. The Administrator is not liable for damages from publications, opinions and comments under the products on the Website, including damage to the health of Users as a result of such. In case of overcoming the security measures and subsequent loss or dissemination of information, access or restriction of access to information and other similar consequences, the Administrator shall not be made liable. The Administrator is not liable for damages and consequences in case of false identification of a third party who impersonates the User. In case of suspicion of intrusion into the client’s profile, each User must immediately report to the Administrator.

4. Confidentiality

The Website ponki.bg protects the personal data of the Users, data that is provided when filling in the electronic registration forms. The administrator may use the personal data only for acceptance and execution of orders or to contact the Users rearding the order they placed on the Website. The provision of personal data is possible only when information is requested from state bodies or officials authorized by law. At the request of the User, his client account, together with all related information, can be deleted from the database. The controller takes the appropriate measures for personal data protection according to the Personal Data Protection Act. By accepting the General Terms and Conditions, the User agrees that his personal data be processed for the purposes of collecting statistical information on site traffic, preparation of internal analysis and statistics, as well as for the purposes of direct marketing of ponki.bg. You consent to receive advertising messages from us on your e-mail address, mobile phones, push notifications or notices published on the Platform. You agree that all agreements, notices, disclosures and other correspondence that we provide to you electronically will be deemed to have been made in writing. By accepting these General Terms and Conditions, the User agrees to receive commercial communications within the meaning of the Electronic Commerce Act.

5. Making the purchase

All purchases made on the Platform are your obligation to purchase the item you have ordered. If you are a buyer of an item and your order is accepted by the seller, you are obliged to fulfill the terms of the transaction with the seller. In the case of the sale of goods that are available for retail sale on the market, the sellers using the Platform decide for themselves whether to put a normal market retail price for the items sold or not.